Frequently Asked Questions

Digital Signatures and Certificates
1.
What is a Digital Signature?
2.
What is a Digital Signature Certificate (DSC)?
3.
Where can I purchase a Digital Signature Certificate?
4.
Where can I use Digital Signature Certificates?
5.
How does a Digital Signature Certificate work?
6.
Are Digital Signatures Certificate legally valid in India?
7.
What is the difference between a Digital Signature and a Digital Signature Certificate?
Digital Signature Usage
1.
Can I use one Digital Signature Certificate for multiple e-mail addresses?
2.
Can I use digital signature certificate in e-tendering systems?
3.
Can digital signature certificates be used in wireless networks?
4.
Am I allowed to use one web server certificate (SSL) for more than one website?
Regulatory
1.
What is a Certifying Authority (CA)?
2.
Who can be a Certifying Authority (CA)?
3.
What is a Registration Authority (RA)?
4.
What is the role of CCA?
5.
What is NRDC?
6.
What is RCAI?
Repository
1.
What is a CRL?
2.
What is a CPS?
3.
What is a CP?
4.
What is Subscriber Agreement?
Apply And Download
1.
How long will it take for the application to be processed?
2.
How do I apply for a digital signature certificate through eMudhra?
3.
What are the different steps involved in processing an application for a Digital Signature Certificate?
4.
I'm trying to apply for a new Digital Signature Certificate. What 'User Type' should I select?
5.
I'm trying to apply for a new Digital Signature Certificate. What 'Certificate Class' should I select?
6.
I'm trying to apply for a new Digital Signature Certificate. What 'Certificate Type' should I select?
7.
I'm trying to apply for a new Digital Signature Certificate. What 'Type of Token' should I select?
8.
Why do I need to submit documents for a Digital Signature Certificate?
9.
What are the documents I need to submit to get a Digital Signature Certificate?
10.
Do I have to be physically present for verification of identity when my application is being processed?
11.
What is the reason for refusal of my request for a Digital Signature Certificate?
12.
Can I be sure that my confidential information will not be misused during enrolment for obtaining a Digital Signature Certificate?
13.
I have submitted my application for Digital Signature Certificate, but now I have decided to cancel my request. Will I get a refund?
Revocation
1.
Some of the details in my Digital Signature Certificate are incorrect. Can these be corrected?
2.
What is Certificate Revocation?
3.
How do I revoke my current Digital Signature Certificate, and how long does it take?
4.
Can someone other than the subscriber revoke a certificate?
5.
Where can I check whether my eMudhra Digital Signature Certificate is revoked or not?
6.
How can I renew my Digital Signature Certificate?
Protection and Recovery
1.
How do I protect my Digital Signature Certificate/Private key?
2.
What do I do if someone copies my Digital Signature Certificate?
3.
Can more than one person store their Digital Signature Certificate on a computer?
4.
I have forgotten my private key password. Can someone change it for me?
5.
I have lost the Smart Card / USB Token containing my certificate and cryptographic keys. What do I do?
6.
Will I lose my Digital Signature Certificate if my hard drive is formatted or crashed?
7.
I accidentally deleted my Digital Signature Certificate from my PC hard disk drive. What should I do now?
Certificate Installation
1.
How do I install my Digital Signature Certificate?
Browser Upgrade
1.
I deleted Microsoft Internet Explorer and installed the latest version. How do I reinstall my Digital Signature Certificate?
2.
I deleted Netscape Navigator and installed the latest version. How do I reinstall my Digital Signature Certificate?